Wow. They say that bad news travels in groups of 3 and I'm here to say "Uncle" to that. By the way, I acknowledge being a day late again this week. Darla was out of town this weekend and I played three days of golf in the most virulent pollen of the season. I have grass allergies and I was completely drained by the end of the weekend (literally as I went through three handkerchiefs over the weekend). I worked on the deck re staining it on Sunday morning and then played 18 holes of golf in the afternoon. I got home about 6:00 o'clock, took a shower and melted into bed where I slept for about 90 minutes. Darla and I needed to get caught up so I delayed the blog until tonight.
Now, on to my terrible week. It started Tuesday morning, when Matt, my Associate Managing Director walked into my office and resigned. He is the 15th largest Producer in the company and will be hard to replace. To add insult to injury, he is joining Anthony over at Scottish American. I don't begrudge him because his salary will be about 1.5 times what I was paying him and his bonuses will still be in effect, if somewhat smaller than what he got with me. This is the 4th employee under 32 years of age who has left to join this other outfit and I couldn't stop myself. I sent an e-mail to the CEO of this outfit and pointed out that this is the 4th young professional that I have trained and nurtured only to have him swoop in after they are functioning insurance professionals and steal them away. I told him he owes me a finders fee and to let me know when he's be in Sacramento next so I can collect. I told him in the e-mail that I was joking, but told him that in the future if he is looking at more young talent to acquire that Swett and Crawford (a joint competitor) has a nice crop of young insurance professionals and to pilfer them next time. Strangely, the guy didn't respond to me. I let Matt know that I had sent him a letter and to let me know how he responds.
I have to say that Matt handled this with maturity and class and said all of the right things. It wasn't me or Harvey or the office in general, it was the culture of the company that turned him to look elsewhere. I think his getting the Fresno job and having to travel the valley pushed him out the door.
I have a group of young millenials that work for me and they all got together on Friday at lunch to "talk" about their feelings in the wake of Matt's departure. They were annoyed with me that when I had a sales meeting on Wednesday that my discussion points were all about how we would manage the loss and that I didn't allow anyone an opportunity to express their feelings about the loss of Matt. I have been through this and know that the way to mitigate any loss is to immediately take action and put a plan together to save our renewals and combat the expected competition for his book of business. To spend time "processing" the loss in a group setting is a waste of time and resources and it won't change the outcome. They had their meeting on Friday over pizza(which I bought) with management absent and supposedly it was cathartic and their attitude is one of "let's move forward." Good, that was my attitude five minutes after he walked out the door.
The second bit of discomfort is related to the pictures of exterior water damage on my house. I had a contractor set up to come out and repair all of the damage and repaint the house for $1900. When he started pulling boards and saw the extent of the water damage and dry rot, he had to figure a change order on pricing. That afternoon, he came back with a bid for an ADDITIONAL $4900. I about spit out my iced tea when I saw the bid. I called him and told him to hold off on the job, that I had to do my due diligence and get competing bids. We had two contractors come out, one felt the price was in line and the other felt he could do it for "around" $5000. When I told our first contractor to come out and pick up his wood and tools, he seemed upset. They stopped by this morning and told Darla they were slow this week and would do the job for $4900. It is about $1200 in materials and $3700 in labor. They have to basically take down about half of the siding on the street side of our house and then repair the interior moisture barrier, reinstall new T 1-11 and then paint. They also have to repair the damage to the bay window by our barbecue and replace trim and paint. We also have a damaged board on the shed and one on the other side of the house by the neighbor that has moisture damage. He is supposed to send me a revised contract tonight. We'll see. My stubbornness saved me almost $2000.
The third piece of trouble came Wednesday night. I worked late with Pete to hammer out the new teams, put together letters to the agencies, make calls to the larger agencies and to make sure we had our ducks in a row. Pete left about 5:30 and I stayed on until almost 7:30 to get everything squared away. I got to my car, started it up and couldn't get it into gear. There is a linkage between the brake pedal and the shifter and it had broken. I called Darla and told her not to expect me home for awhile. I then went on the internet (God bless the internet btw) and found how to override the shifter lock on a 2006 Chrysler 300. I also found that this is a huge problem and one that Chrysler has refused to plan a recall for. Strangely, they do have a recall for the same parts on a floor shifter. Mine is a console shifter. It took me about twenty minutes to remove the console housing and get to the override mechanism and I was able to drive the car home. Chrysler couldn't get me in until Friday and then it cost me $308 for a new shifter mechanism. The tech gave me a 10% discount because I had already removed the housing.
It was a quiet weekend. I played golf Friday afternoon to prepare for my tournament on Saturday. I shot 86 with a 44+42. Saturday was the event and my partner had flaked on me and I had Frieda as a partner. Our handicaps are more than eight strokes differential so we both had to take an extra 10% off our indexes. I got 11 strokes and she had 20. We went out and shot a 67, one stroke out of the money. We would have shot 65 with those extra strokes and been one shot out of a playoff. I shot 43+43=86. Frieda had 97. The guys listened to my tale of woe about being a bachelor while we enjoyed free beer and fries from one of the guys who had his first hole in one.
When I got home, I had to prep the back yard for the staining by moving the furniture and spraying off the deck after trimming some of the plants back. I went inside and saw that I'd missed three calls and a text from John Parola. He and Camille took pity on me and invited me over for barbecued filet mignon, twice baked potatoes, green beans, mushrooms and salad. I was stuffed when I left their house and I think I ate better that night than Darla, who was in Tulare for a jewelry gig with Silpada at a girl's basketball tournament. I think they ate at a Cool Hand Luke's', which isn't bad actually.
I was up early Sunday and put my back through the ringer by spending three hours on my hands and knees hand staining the pressed concrete. I finished about noon, showered and headed to the golf course. I hooked up with Paul and we played from the blue tees ( I play whites in tournament play) and finally got it going with a 42+40=82. I took a cart because I was exhausted and as I already said, fell asleep when I got home.
Jennifer, Sam and McKenny are back in Washington DC and West Virginia, visiting his family and the home office of their company. Sam is on Spring Break this week and will enjoy all of the history and construction in the area. I added a couple of pictures from Jennifer's Facebook feed.
Well, that's it for this week. I think my string of bad luck has run out. We just found out about the reduced bid for the repairs today and I have a couple of young college grads in on Wednesday for interviews. I'm out "Sports Marketing" tomorrow morning, so it's all good. Hope you are all well. Ciao